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Business Office Supervisor
Location:
Lake Charles, LA
Description:
JOB TITLE: Business Office Supervisor FLSA STATUS: Non-Exempt GENERAL SUMMARY OF DUTIES: Coordinates the functions of the prior authorization and coding teams, revenue cycle process and oversees all third-party billing contractor performance. Ensures maximization of cash flow while improving patient, physician, and other customer relations. SUPERVISION EXERCISED: Direct supervision over assigned Business Office staff. Indirectly supervises contractor staff through management of vendor performance. ESSENTIAL FUNCTIONS: Plans and directs registration, patient insurance, billing and collections and data processing to ensure accurate patient billing and efficient account collection. Reviews current status of patient accounts to identify and resolve billing and processing problems in a timely manner. Solves difficult payment and associated business office problems. Audits problem accounts. Maintains contacts with clinical and other departments to obtain and analyze additional patient information to document and process billings. Develops and implements new procedures to improve the quality and quantity of work processed. Ensures policies are communicated and administered consistently. Monitors daily operating activity of department and makes necessary adjustments in work assignments. Is a working manager and fills in in any position when staff is out. Responsible for hiring, training and development of staff including evaluation and counseling responsibilities. Initiates and answers pertinent correspondence. Prepares and writes reports. Maintains knowledge of and complies with established policies and procedures including government, insurance and third-party payer regulations. Attends administrative meetings and participates in committees as requested. Conducts special projects and studies as directed. Any other duties assigned by Administration. EDUCATION: Associate's degree in Business Administration or other business related field preferred. EXPERIENCE: Two years of supervisory experience required. Two years of Physician billing experience is required. Medical coding experience highly preferred. KNOWLEDGE: Knowledge of business management and basic accounting principles to direct the business office. Adequate and appropriate levels of oral and written communication. Knowledge of spreadsheets and word processing software. Knowledge of medical terminology, coding and office procedures. Knowledge of third-party and insurance company operating procedures, regulations and billing requirements and government reimbursement programs. ABILITIES: Ability to process patients and public inquiries and respond with poise and efficiency. Ability to recognize, evaluate, and solve problems, and correct errors. Ability to conceptualize workflow, develop plans, and implement appropriate actions. Ability to maintain confidentiality of sensitive information. ENVIRONMENTAL/WORKING CONDITIONS: Possible exposure to hazardous materials, conditions, and infectious diseases. Continual patient contact may involve dealing with angry or upset people. PHYSICAL/MENTAL DEMANDS: Fine motor skills - bending, stretching, sitting, standing, and walking while on duty. Long periods of typing may be required. Lifting of 50 - 100 pounds may be required.
Company:
Imperial Health
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Business Office Supervisor
Business Office Supervisor is a Clerical Office Administrator Job at Imperial Health located in Lake Charles LA. Find other listings like Business Office Supervisor by searching Oodle for Clerical Office Administrator Jobs.
Business Office Supervisor is a Clerical Office Administrator Job at Imperial Health located in Lake Charles LA. Find other listings like Business Office Supervisor by searching Oodle for Clerical Office Administrator Jobs.